Service Levels and Fees
Choose the Right Support for Your Journey
At Wizfair Travels, we understand that every traveler is unique, and so are their support needs. Whether you're making a small change to your booking or need fast assistance on the go, our flexible service levels are designed to give you peace of mind and control over your travel experience.
Three Service Levels. One Seamless Journey.
You can select from Basic, Standard, or Premium service tiers, each offering different levels of flexibility, support speed, and processing fees for extra services such as:
- Updating personal information (e.g., name or passport details)
- Selecting seats
- Adding baggage
- Requesting special accommodations
Need to make changes? No problem, you can modify your booking or add services up to 48 hours before your trip begins.
Basic Services
- Processing Fee: $30 per additional service (with any fees from your chosen airline)
- Customer Support: Standard queue when you call us.
- Ideal for: Travelers who want essential support at the lowest upfront cost.
Standard Services
- Processing Fee: $10 per additional service (with airline fees)
- Customer Support: Faster response time. Skip ahead of Basic-level travelers.
- Great for: Those who value quicker support at a reduced fee.
Premium Services
- Processing Fee:Free! Pay only the airline's fee.
- Customer Support: Top priority. Your calls go straight to the front of the line.
- Perfect for: Frequent flyers or those who want the ultimate in flexibility and response time.
Already on your trip?
No matter your service level, we'll move fast to help if you're already traveling. Your peace of mind is our top priority.
Travel smarter with Wizfair Travels. Choose the service that best fits your travel needs and let us handle the details, so you can focus on the adventure ahead.
